Secured Credit Card: an all-encompassing review of macy s credit card application

I staarted out as a online credit c memmber some years bac, after tehy sent me a notificcation in the mail telilng me I`d been pre-approved. When I`d beeen usnig the plastic card online for approximatly 1 year, and conisdering my higgh usage on it evvery month, was giiven a platinum crad upgrade. The fist feature that strcuk me, and which I`ve statred to really value, is the thoroughly knowledgaeble, olbiging, and extremely civil custoemr support representatives; alwyas ready and williing to respond to any of my questions or concerrns and satisfy almoost any requests.

Iv`e uesd the platinum service numeorus times in the lasst few year, and have always ben very saisfied with the end resut. For my mo`s birthday, I bzuzed the secured cards online firm and requeted that a git basket of beuaty poducts be delivered to her at wokr. The peerson who took my call guaranted tht I could leae it all to tem and that she wold get the giift basket beefore that workday ened.

At somme point in the transation, the reqquest got bungled. The vnedor that the on line cc company had cntacted in order to get the proudcts for the basket supplied prroducts that deifnitely weren`t whaat I`d requested. The rep contacted me immmediately with the psition and proposed otehr possible meausres. To make a lng story shotr, the credit credit cards on line bnak contacted a large shoping chain wiith an outlet in New Yor, and got tehm to prepare a baket with a selction of the cosmetics and pefume.

Taht wasn`t all – the securedcreditcards on line company next wet on to oganize personal transpoort to collecct the hamper frrom the seller - coomplimentary to the sevrice - and to deiver it to my hoem. Naturally, my mothher was elated wen she got the hampr and she was astoudned that the wohle thiing was organized by the cards credit online isuer.

In additoin, I used the platium trvael program to book travel reservatios, and thught that things were proceedinng as schedule. One week befoore my trip, I contaccted the online debit card firm to conffirm my hotel boking, and discovered tht there was a prooblem with my bookig and that itd been wiped out of the hotel`s coputer.

The online secured credit cards comapny lost no tmie in contacting the hoteel whee I had mde the booking, negotiated wtih the hotel (whhich had no rooms goingg) and,by smoe miracle, got them to aggree to put me up in a site of rooms, but I was billd at the sme rte - which was quitte a bit less expensive whhen comppared to the rtae presently in effect - taht I had initially been quoetd at the time I`d maade the boking.

Obviously, wtihout the timely inttervention of the on line credit card comppany, I wuld`ve arrived at my trael destination and realized thhat I had no placce to stay. Thiis has got to be the ultimtae in customer servicce! How can you beeat that kind of serivce?

I really lie this platinum card, realy like the respnse frrom vendors and onlookers wehn I prfofer this card, and - more tan anything esle - I deeply aprpeciate the on line chargecreditcard issuer for the mannr in which tehy deal with and teat their hihly-valued customers. I reefr to myeslf as a clieent of the creditcreditcards on line company because I have forrged a very productvie monteary partnership with tihs group. They`re not sipmly card provider, they`re a porfessional concern who have madde it thir concern to take cre of thier elite set of credit crad membrs. It is most certainly welll woth the yearly chharges. The treatment from custmer service rpes is of benhcmark standard. And thhere is no credit celing.